SUPPORT CENTER
Frequently Asked Questions
Everything you need to know before you activate your stream.
The moment your payment clears, your subscription is provisioned automatically. You'll receive your login details and setup instructions by email — usually within minutes. Just enter your credentials in your app of choice and start streaming. No waiting, no manual approval.
My Store works across all your favorite screens — Smart TVs (Samsung, LG, Android TV), Amazon Firestick, Android and iOS phones and tablets, MAG boxes, and computers. Set it up on multiple devices and pick up right where you left off, at home or on the go.
Yes. Our servers are optimized for stable, buffer-free playback in crisp HD and 4K wherever your content supports it. With a solid internet connection (we recommend 25 Mbps+ for 4K), you'll enjoy smooth, high-definition streaming with anti-freeze technology working in the background.
You get unlimited access to thousands of live channels from around the world, a massive on-demand VOD library of movies and series, and full coverage of live sports — leagues, matches, and pay-per-view events included. Content is updated continuously so there's always something new to watch.
No long-term contracts, ever. Every plan is flexible and month-to-month — you can upgrade, downgrade, or cancel whenever you like. Choose the billing period that suits you and stay in full control of your subscription with zero hidden commitments.
We stand behind our service with a money-back guarantee. If you run into an issue we can't resolve within your guarantee window, just reach out and we'll refund your payment — no drawn-out process. We want you streaming happily, not stuck with something that doesn't work for you.
Our support team is available around the clock. Message us anytime via live chat or WhatsApp for fast, friendly help with setup, playback, or billing. Most questions are answered in minutes, so you're never left waiting when you just want to watch.
Still have questions?
Contact Support